Terms of service

Terms of Service

Last Updated: [December 10th 2024]

Welcome to Luksus Lys ("we," "us," "our"). By accessing or using our website at Luksuslys.dk (the "Site") and purchasing our products, you agree to comply with and be bound by the following Terms of Service ("Terms"). Please read them carefully. If you do not agree to these Terms, do not use our Site or purchase our products.

1. Acceptance of Terms

By accessing our Site and/or purchasing our products, you affirm that you are at least 18 years old or have the consent of a parent or guardian. If you are using our Site on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2. Products and Orders

We offer a variety of candles and related products (the "Products"). All orders are subject to availability. We reserve the right to limit the quantities of Products we sell and to discontinue any Product at any time.

Upon placing an order, you will receive an email confirming your order. This confirmation does not signify that your order has been accepted. We reserve the right to cancel or refuse any order for reasons such as product availability, inaccuracies in product or pricing information, or suspected fraud.

3. Payment

All payments must be made through our approved payment methods. By providing your payment information, you represent and warrant that you are authorized to use the payment method chosen for the transaction.

4. Shipping and Delivery

We will make reasonable efforts to ship your order promptly. However, we are not responsible for delays caused by carriers or events beyond our control. Shipping costs and delivery times will be provided during the checkout process.

5. Returns and Refunds

We want you to be satisfied with your purchase. If you receive a severely damaged product, please contact us within 24 hours of receipt to initiate a return or exchange. 

For more details, please refer to our Return Policy.

6. Disclaimer of Warranties

Our Products are provided “as is” without warranties of any kind, either express or implied. We do not warrant that the Products will meet your expectations.

7. Limitation of Liability

To the fullest extent permitted by law, Luksus Lys shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our Site or Products, even if advised of the possibility of such damages.

8. Intellectual Property

All content, trademarks, and other intellectual property on the Site are owned by or licensed to Luksus Lys. You may not use, reproduce, or distribute any content from our Site without our prior written consent.

9. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective when posted on the Site. Your continued use of the Site after changes are made constitutes your acceptance of the new Terms.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Denmark, without regard to its conflict of law principles.

11. Contact Information

If you have any questions about these Terms, please contact us at:

Luksus Lys
Tømmerupvej 172, 2791 Dragør, Denmark
Luksuslys@hotmail.com
+45 28 83 95 57